Privacy Policy

Who we are

This privacy policy applies to the website at https://ali-autos-manchester.pages.dev, operated by Ali Autos MOT & Repair (referred to here as "we", "us" or "our"). Our address is Raynesway, Broughton Street, Cheetham Hill, Manchester M8 8NN. You can contact us on 0161 465 2526 or hello@aliautos.co.uk.

Your data rights

We are the data controller for personal information collected through this website. We process information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (where applicable)
• Object to processing or withdraw consent
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

What we collect

When you contact us by phone, WhatsApp or email we collect your name, contact details, vehicle registration and details of the work you are asking about. We use this information only to provide the service you've asked for, to send a quote or invoice, and to keep our service records.

This website itself collects minimal information. We don't ask you to create an account and we don't run analytics or marketing trackers by default.

Cookies

We use a single strictly-necessary cookie / local storage entry to remember whether you've dismissed our cookie banner. This is essential to the site's basic function and does not require consent under UK PECR rules.

We do not run third-party advertising cookies, behavioural cookies or cross-site tracking.

Third-party services

This site uses the following third-party services:

• Google Maps - used to show our location. Google may collect technical information when their map loads. See Google's privacy policy.
• Google Fonts - typefaces are loaded from Google. See Google's privacy policy above.
• Cloudflare Pages - the site is hosted on Cloudflare. Cloudflare may log basic technical information (IP address, user-agent, timestamp) to defend against attacks. See Cloudflare's privacy policy.
• WhatsApp - if you click our WhatsApp button you'll be taken to WhatsApp (Meta). See WhatsApp's privacy policy.

How long we keep your information

We retain customer and vehicle records for as long as needed to provide our service and to meet legal obligations (e.g. tax records, MOT history). We typically keep customer records for six years from the last interaction, after which they're either anonymised or deleted.

Security

We take reasonable precautions to protect personal information from unauthorised access, loss or misuse. The website is served over HTTPS.

Updates

We may update this policy from time to time. The latest version is always shown on this page, with the date at the top.

Contact

Questions about your data? Email hello@aliautos.co.uk or call 0161 465 2526.